To serve all the benefits and features of Yaga, a commission fee of 9% is calculated from a successful sale. Opening a shop and listing items is FREE, meaning that the 9% will only be applied when your item has found a new home and passed checkout.
how does the fee structure look like?
Opening a shop and listing items - free!
A commission fee of 9% will be applied only after the item gets sold (yay!) and is calculated from the price the Buyer paid.
the commission includes two types of fees:
4% Yaga fee
to keep the platform up and running with all functionalities
5% payment processing fee
to enable safe online payments and refunds
how is the fee calculated?
example:
You list an item and set the price to KSh 100. You also enable Fargo delivery for your item that is Ksh 260. After the item gets sold a fee of 9% will be calculated from the price the buyer pays (KSh 360 - 9%) and you will receive receive a total of KSh 327,60 from Yaga.
to understand the need for a fee better, we’ll take you into a bit more detail on what you as a Seller will be getting for this 9%
📦 Integrated delivery options. Your customers have integrated options that are always up-to-date and enable a convenient way for them to order the item as if they were shopping from any other online store. This also saves your time on communication. Our priority is to add even more courier options to choose from.
🔒 Secure payments via M-Pesa, credit card or Yaga Wallet. Your shop customers can pay for their purchase securely using a payment method that they’re most comfortable with. While these options are a standard for every online shopper, they don’t come cheap and have fixed fees for each transaction.
📲 Online customer support. Either you as a Seller or a potential Buyer may get some questions about the platform. Our customer support agents are always just a few clicks away.
💳 Payouts to your account. As mentioned, you don't have to worry about contacting the Buyer and exchanging personal bank details with everyone. Just enter your bank account details on Yaga, we'll keep them safe and use only when we need to transfer you some money.
🗣 Marketing your shop. For more and more people to reach your shop, we're actively running ads on social media with actual listings. So there's a good chance your item can get promoted by us for free.
🖼 Hosting product images on Yaga’s servers. Hosting images (or any kind of data) is something that has to be paid for. The bigger the volume, higher the cost.
In addition, our developers are working hard to keep bringing you updates that make Yaga even better. Our mission is to keep Yaga free of ads (which can be a relevant source of revenue to sites) in order to offer you the best possible experience so you can only focus on what you really wish to see.